Most organisations don’t just need to know what happened they need to know how it’s going, what’s working, and where to adjust. One-off evaluations can offer valuable insight, but when learning and accountability need to be part of day-to-day work, ongoing systems are key.
We support organisations to design and implement monitoring and evaluation approaches that are practical, proportionate, and built to last. Whether it’s tracking progress, listening to stakeholders, or learning as you go, our work helps turn information into clear, timely understanding.
Why it matters
Good monitoring and evaluation systems do more than tick boxes. They can help you:
- Track whether activities are reaching the right people
- Understand whether change is happening, and how
- Learn from feedback and adapt in real time
- Communicate progress to funders, boards, and communities
- Support accountability and transparency
Whether you’re building from scratch or improving what’s already there, we help create systems that fit your resources, context, and goals.
Our Monitoring & Evaluation Options
Essential Monitoring
Simple, reliable tools to help track key activities, reach, and outcomes. This might involve setting up spreadsheets, dashboards, or light-touch data collection processes—making it easier to spot trends, surface issues, and report progress.
Example: A youth organisation used our support to create a shared monitoring template for project leads to log sessions, attendance, and key outcomes, streamlining reporting across teams.
Feedback Loops
Designed systems to collect and respond to regular input from service users, staff, or partners. This can include surveys, reflective tools, or feedback sessions. We help you build a rhythm of listening and learning that fits naturally into delivery.
Example: A regional support service introduced quarterly feedback touchpoints for staff and users, with our help designing questions, workflows, and reporting cycles.
Embedded Evaluation
Evaluation planned from the outset and built into the delivery of a project or service. This helps you understand what’s changing while work is still underway—and can support course correction, shared learning, and clearer reporting.
Example: A foundation rolling out a pilot programme worked with us to embed evaluation tools into delivery, allowing staff to track progress against intended outcomes while collecting stories and data for later use.
Adaptive Learning Systems
For organisations aiming to embed continuous improvement, we help design more advanced, integrated systems. These may include outcome frameworks, internal learning routines, and regular analysis cycles to support adaptive decision-making and reflective practice.
Example: A national provider commissioned an adaptive learning framework for its multi-site programme, including data flows, learning workshops, and a built-in review process to support long-term improvement.
What you can expect
- Systems and tools matched to your organisation’s size, needs, and capacity
- Support from early design to testing, rollout, and refinement
- Clear documentation and guidance for internal teams
- A focus on practical insight, not just data for data’s sake
If you’re looking to strengthen how you gather insight and use it over time, or want help making evaluation part of everyday work, we’d be happy to explore what that might look like. Just get in touch using the form below.
Research Well 