Training and development works best when it’s designed around a clear goal, a real-world setting, and the people who will actually use it.
This service helps you plan how to design and deliver a programme of training or education, without jumping straight into making materials or booking sessions. We help you get clear on the purpose, the audience, and the best format, then turn that into a practical plan your team can deliver, or that you can commission from another provider.
We can also deliver the training and produce materials if you want. This offer is the planning and design support that makes delivery easier and more effective, whoever does it.
When should I consider using development consultancy services?
- you need people to do something differently, not just “know more”
- your audience is mixed (different roles, confidence levels, time constraints)
- you’re unsure whether to use workshops, e-learning, blended learning, coaching, or train-the-trainer
- you’ve delivered training before but it didn’t stick, or attendance was poor
- the topic is sensitive or high-risk (safeguarding, behaviour change, compliance)
- you need something scalable across teams or sites
- you’re commissioning training and want to buy the right thing, not just the slickest offer
What can development consultancy services offer me?
A development plan that’s ready to act on, typically including:
- clear aims and success criteria (what should change, and how you’ll know)
- an audience profile (who it’s for, constraints, needs, barriers)
- a recommended delivery approach (format, length, cadence, delivery mode)
- a programme outline (sessions/modules, learning objectives, key content)
- guidance on materials and activities (what to build, what to avoid)
- a delivery and resourcing plan (roles, skills, timelines, facilitation needs)
- an evaluation plan that’s proportionate (feedback and outcomes, not admin overload)
- a brief you can use internally or with external providers
Things we can support
Defining the aim and the audience
- Clarify the change you’re aiming for (skills, confidence, behaviours, practice)
- Identify who it’s for, and what gets in the way (time, workload, context, prior knowledge)
- Set realistic outcomes and success measures
- Agree what’s in scope, and what isn’t
Choosing the right delivery approach
- Recommend the best approach (workshops, blended learning, e-learning, coaching, peer learning, train-the-trainer)
- Suggest dose and structure (session length, frequency, total programme length)
- Plan engagement (how to get uptake, reduce drop-off, support managers)
- Build in accessibility and inclusion from the start
Design the programme structure
- Outline modules/sessions with clear learning objectives
- Suggest content levels (what people need to know vs what they need to practise)
- Plan activities and practice (case scenarios, role plays, reflection tools, checklists)
- Create a simple “how it works” guide for facilitators or internal leads
Build delivery capability
- Prepare delivery notes and facilitator guidance (what to do, how to handle common issues)
- Coach facilitators on how to run sessions well (pace, participation, handling sensitive topics)
- Support a short pilot or first run-through, then refine based on what happens in practice
- If you have an internal lead (or you’re recruiting into the role), we can train and support them to deliver the programme confidently using the plan and materials we’ve designed
Materials, resources, and implementation support
- Identify what materials you need (slides, handouts, toolkits, videos, job aids)
- Advise on tone and style (plain language, practical examples, templates)
- Plan rollout (pilots, feedback loops, revisions, scaling across sites)
- Support internal readiness (comms, leadership buy-in, scheduling and logistics)
Evaluation
- Set up light-touch feedback and learning checks
- Plan how to measure confidence/skill change where relevant
- Track reach and completion in a simple way
- Agree what decisions the evaluation should feed into (improve, extend, stop, scale)
Briefs for internal delivery or external procurement
- Write a provider-ready brief (deliverables, format, quality expectations)
- Support tender questions and scoring criteria
- Sense-check proposals and help you compare options fairly
Get in touch
If you’re planning training or education and want to be confident it’s designed to work in practice, get in touch using the form below.