Services
Practice
Turning knowledge into impact.
In a nutshell.
We help you make effective use of new or existing information and resources, to drive change, find efficiencies and create impact.
Good ideas and findings only make a difference when they reach the right people and are put into action. We can plan and deliver that, or plan it so that you, or another provider, can deliver it.
Knowledge only makes a difference when it reaches people in a form they trust and can use. Research that others can rely on is noticed, shared and acted on.
86%
of decision-makers say they would be likely to invite a company to bid based on its thought leadership. Only 38% of the organisations producing it expect that.
Edelman-LinkedIn (2024).
73%
of decision-makers say an organisation’s thought leadership is a more trustworthy basis for judging its capabilities than its marketing materials and product sheets.
Edelman-LinkedIn (2024).
Training and development
Skilled design and delivery.
With a team experienced in teaching, facilitation and programme design, we design and deliver training, workshops and professional development, in person or online. We make sure your learning offer is engaging, consistent and leads to meaningful outcomes, including CPD for your people.
We can help with
- Designing and delivering training sessions
- Facilitating workshops and reflective practice
- Online and in-person formats
- Supporting trainers and internal teams, including train-the-trainer approaches
- Evaluating learning and its impact
Useful when
- You have content but need help delivering it to others
- You want to strengthen or evaluate your learning offer
- You need skilled facilitation to support engagement or change
- You need people to do something differently, not just know more
Communication
Reaching the people who need it.
Even the most useful information can be ignored if it is hard to access or unclear who it is for. We help you plan how findings, learning or project outputs reach the people who need them, in formats they will use. This is often called dissemination.
You may share things yourself, or commission someone else to produce materials and run campaigns. We can create the strategy, plan and briefs that make either route straightforward, and deliver the outputs too if you would like us to.
We can help with
- Working out who you want to reach, and what you want them to do
- Key messages in plain language
- The best formats for each audience: briefings, slides, short reports, toolkits, video, webinars
- Turning one long report into a set of short, usable pieces without losing accuracy
- A channel and timing plan, with accessibility built in
- Simple ways to track reach and use, such as downloads, attendance and feedback
Useful when
- You have findings but are not sure how to turn them into something usable
- Different audiences need different versions, such as leaders, frontline staff and the public
- You need buy-in across partners, sites or sectors
- The topic is sensitive or easy to misread, so wording matters
- You are working to a deadline, such as board papers or funding bids
- You want the work to lead to change, not just a report that gets filed
Putting ideas into practice
From plan to action.
We help you plan how knowledge turns into action, whether that is a programme of training or education or a campaign such as health promotion. We get clear on the purpose, the audience and the best format, then turn that into a practical plan for implementation that your team can deliver, or that you can commission from another provider.
We can help with
- Clear aims and success criteria
- A profile of your audience, their needs and barriers
- A recommended delivery approach and programme outline
- Guidance on materials and activities
- A delivery and resourcing plan
- Plans to encourage take-up and reduce drop-off
- Guidance for facilitators, and coaching for an internal lead to deliver with confidence
- A short pilot or first run-through, then refining the approach from what happens
Useful when
- You need people to do something differently, not just know more
- Your audience is mixed, with different roles, confidence and time
- You are unsure which format is best: workshops, e-learning, blended, coaching
- You have delivered something before, but it did not stick
- The topic is sensitive or high-risk
- You need something that can be rolled out across teams or sites
Original research and sector reports
Build authority with research others can rely on.
A well-made, research-led report shows that you understand your field and gives others a reason to take notice. This is often called thought leadership. We design and carry out the research, write it up, and help you launch it so it reaches the people who matter.
One report can feed many months of articles, talks, presentations and posts, so the effort goes a long way. It can be a short briefing paper, a full report or an annual series.
What you get
- A written report with an executive summary, recommendations and a clear account of the methods
- New information gathered through surveys or interviews, where existing evidence does not go far enough
- Review by a subject expert or advisory panel (peer review), where you want extra assurance
- A set of shorter pieces made from the report: articles, slides, social posts, infographics and a press release
- A launch plan, with briefing notes for media or conferences
Useful when
- You want to be known for something specific in your field
- You hold data or experience that nobody has yet brought together
- You want more of the right people to find you, and to invite you to bid or partner
- You want one strong piece of evidence to anchor months of communication
- You are launching a service, campaign or position and want evidence behind it
How it works
1
Scoping
We define the question, the audience and the outputs, and agree where the information will come from.
3
Evidence
We gather and analyse the information, designing new ways to collect it where needed.
4
Report
We write up the findings with an executive summary and recommendations, with expert review if you want it.
5
Content and launch
We prepare the shorter pieces and help you share the report through your chosen channels.
Wondering what a report could return? See the evidence or try our ROI calculator.
How we work
Four principles, every project.
Whatever the size of the project, we start with understanding, work in collaboration with you, keep communication open, and stay flexible as things develop.
Get in touch
Let’s talk about your project.
Whatever your size or stage, we’d be glad to discuss how we can help.